Privacy Policy

Privacy Policy

Introduction

Welcome to https://steel-line-garage-doors-shepparton.thebestlocalpro.com (hereafter referred to as “Steel Line Garage Doors Shepparton,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including our website (https://steel-line-garage-doors-shepparton.thebestlocalpro.com), mobile applications, services, and products offered through these platforms. However, please be advised that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes how we handle your personal information when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Transaction details required for processing payments.
  3. Financial Information: Financial records linked to your interactions with our services.
  4. Purchase Information: Data about products or services you buy from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  6. Location Data: Geolocation information provided by your device when interacting with our location-based services.
  7. Feedback: Comments, reviews, and responses you share with our team.
  8. Social Media Information: Personal data obtained from social media platforms when you interact with our social media accounts.
  9. Product Information: Details about products you browse or purchase on our site.

We gather this information through direct user input, interactions with our systems, and automated technologies used to enhance your experience. Additionally, third-party service providers may share personal data with us for specific purposes, always subject to their respective privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for several reasons:

  • Strictly Necessary: These cookies enable core functionalities and improvements to our services.
  • Preference: They remember your preferences and settings, enhancing user experience.
  • Analytics: Analytics cookies help us understand how users interact with our platform, enabling us to improve it.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified at the time of collection or as required by law. Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access to your data and its use details.
  • Correction of inaccurate or incomplete data.
  • Deletion (erasure) of your data under specific circumstances.
  • Restriction on the processing of your data in certain cases.
  • Portability of your data, allowing you to move it from one service provider to another.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on your exercise of privacy rights.
  • The right to file appeals or complaints with us and relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team at:

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it regularly for the latest information.

Contact Information

For any privacy-related inquiries, technical support, or data requests, please reach out to us using the contact details provided above. We are dedicated to promptly addressing your concerns and questions regarding your privacy and personal data.